understanding + managing technical + social change
High morale creates a high achievement environment.
Change is hard, and is hard work, but done well can be very satisfying, and validates change.
Technology works best when it refines old social processes, and worst when it tries to force change or force us into new pathways.
The unintended consequences of technology, like those of art and science, often present the most interesting and significant outcomes in the long term.
Social and technical networks, if divided, can become silos or echo chambers, or worse.
If interconnected equally and always, such networks short circuit distance, and divisions, old and new.
Then networks come into their own, bringing new ideas 'forward', ideas otherwise hidden deep in the connections, ideas of difference and change.